Accessing Purely Cloud Desktop through HiveIO is currently not supported (or recommended) on mobile devices. For best performance, Purely Cloud recommends users to access Purely Cloud Desktop through desktop application.
Smartphone
Please note that Purely Cloud Desktop is not built for mobile devices. Connecting to Purely Cloud Desktop on a smartphone will not provide optimal user experience.
| Android Phone | iPhone | Windows Phone | |
| HiveIO Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
| Safari Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
| Chrome Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
Tablet
Please note that Purely Cloud Desktop is not built for mobile devices. Connecting to Purely Cloud Desktop on a tablet will not provide optimal user experience.
| Android Tablet | iPad | Samsung Galaxy | |
| HiveIO Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
| Safari Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
| Chrome Application | NOT SUPPORTED | NOT SUPPORTED | NOT SUPPORTED |
Computer
Hive Fabric Client Desktop Application
Reference Purely Cloud Desktop via Desktop Application for step-by-step instructions on how to sign in to the desktop application.
HTML5 Web Browser
Reference Purely Cloud Desktop via Web Browser for step-by-step instructions on how to sign in to the web browser.
For further assistance, contact Purely Cloud Support at [email protected].